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Benefits Services Management Team


If you have any questions about the benefits available to you, email the Benefits Service Center, benefits@jhu.edu, or call 410-516-2000. Office hours are Monday – Friday, 8:30 a.m. – 5:00 p.m. EST.

Benefits Service Center (Eastern)  
1101 E. 33rd Street, Suite D100
Baltimore, MD 21218
Fax: 443-997-5820
Benefits Service Center (East Baltimore)
By Appointment Only
1830 E. Monument Street Room 512
Baltimore, MD 21205
Mondays and Wednesdays
8:30am to 5:00pm

 

Benefits Services Management Team
Heidi Conway - Senior Director, Office of Benefits Services and HR Shared Services
Susan Carter - Assistant Director, Office of Benefits Services
Marilyn Duff- Manager, Benefits Service Center

Benefits Service Center will be closed every
Thursday from 8:30am until 10:30am due
to weekly staff meetings.