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Benefit Providers


Below you will find contact information for each of our benefits plan vendors and administrators.

  Benefit Plan Contact Phone Number Call For...
Medical CareFirst BlueCross® BlueShield® 1-866-520-6099 General Customer Service
EHP 1-800-261-2393 or 410-424-4450 General Customer Service
BlueChoice 1-866-520-6099 General Customer Service
Kaiser Permanente 1-800-777-7902 General Customer Service
Medco Prescription Drug 1-800-336-3862 General Customer Service
Dental CareFirst BlueCross® BlueShield® 1-877-691-5856 General Customer Service and to find an In-Network Dentist
CIGNA 1-888-336-8258 General Customer Service and to find an In-Network Dentist
United Concordia 1-866-357-3304 For more information BEFORE enrollment
1-800-332-0366 For more information, to find an In-Network Dentist, and for Claims Service
Flexible Spending Accounts      
WageWorks (2006) 1-877-924-3967 General Customer Service and for Claim Service
Life Insurance MetLife 1-800-523-2894 General Customer Service
Personal Accident Insurance Association Insurers Agency 1-800-626-2427 General Customer Service
Dependent Life Insurance MetLife 1-800-523-2894 General Customer Service
Group Travel Insurance The Hartford 1-800-303-9744 General Customer Service
Disability The Hartford 1-800-303-9744 General Customer Service
Retirement AIG Retirement 1-800-448-2542 General Customer Service
American Century 1-800-826-8323 General Customer Service
1-888-345-7654 With Web Support
Fidelity 1-800-343-0860 General Customer Service
TIAA-CREF 1-800-842-2776 General Customer Service
Vanguard 1-800-523-1036 General Customer Service
Group Long Term Care CNA 1-800-528-4582 General Customer Service
WORKlife JHU WORKlife Programs 443-997-6605 More information about WORKlife programs
Faculty and Staff Assistance Plan FASAP 410-955-1220 or 443-997-3800 Assistance with personal problems, family issues, etc.
Pre-Tax Commuting to Work Program WageWorks 1-877-924-3967 General Customer Service and for Claims Service
COBRAServ   1-800-877-7994 General Customer Service and for Claims Service
Benefits Billing Service   1-800-995-9935 General Customer Service and for Claims Service